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If the below frequently asked questions don’t answer you’re query, you can ask us directly by email at [obfuscated email, enable JavaScript]

Each time an item ships from our warehouse, you’ll receive an email from your carrier including a tracking number.

The shipping carrier decides whether an order requires a signature upon delivery. You can contact your carrier for more details.

The progress bar above shows the current status of your order and what to expect next. You will receive a notification email from your carrier when the item ships from our warehouse.

The warranty does not cover the following: batteries, straps or bracelets, water damage of any kind, accidental damage of any kind including improper use, negligence or mishandling of any part of the watch or accessories, any damage or mishandling that is not consistent with the instructions or guidelines on the Bruder website, lack of care or improper maintenance & general wear and tear.

The warranty of any Bruder watch is 2 years from the date of delivery.

The batteries fitted in our watches are expected to last around 2 years. Each batteries life is dependent on external factors such as, but not limited to external temperature, humidity and air pressure.

Any quartz and chronograph watches from Bruder use a single cell battery, which can be found at most electronic stores. When the time comes to replace it we recommend using a watch repair shop or jewellery store, as special tools are needed to perform the replacement correctly without damaging the case.

We can only amend orders that have not yet been dispatched. Please contact us if you need to make any changes to your order.

All our watches are resistant to a minimum of 3ATM (equivalent to 30M in still water). The watches are designed to withstand rain and brief submersion unless stated otherwise in the watch description. It is not recommended that you bathe or wear your watch whilst swimming as the pressure created by the watch hands inside the watch can vastly exceed 3ATM.

Please note as a result Bruder Watches do not cover water damage under warranty.

Our quartz and chronograph watches use Miyota movements, a reliable Japanese wristwatch movement that is used worldwide in many premium watches.

All of our watches are made of high quality medical grade stainless steel 316L. This means our watches are both non corrosive and non reactive.  316L stainless steel is considered hypoallergenic and all Bruder watches pass the EU directives on Nickel ion migration. Leather straps are 100% genuine leather.